frequently asked questions

Our products are manufactured in Barcelona Spain in a state of the art laboratory equipped with advance technology to develop and manufacture high end products.

The European Union’s Cosmetics Directive regulation requires that cosmetics products placed on the EU market «must not cause damage to human health when applied under normal or reasonably foreseeable conditions of use.» Manufacturers are responsible for ensuring that cosmetics products comply with the law and are safe for their intended uses before they are marketed.  Regulation are enforced at the EU member country level, and each country has health authorities responsible for ensuring compliance. 

 

In Spain, the AEMPS Spain Agency for Sanitary and Medicine Products for its acronyms in Spanish, is the body that regulates weather a product is a cosmetic product considering all its characteristics and according to the definitions established in the EU Regulation on cosmetic products.

Yes, our products are manufactured in accordance with European Union laws and regulations, norm ISO 9000: 2001, are no tested in animals, and are properly registered in the CPNP (Cosmetic Product Notification Portal) according with regulation (EC) N° 1223/2009 on cosmetic products.

 

Our product also complies with Good Manufacturing Practices, guidelines for the production, control, storage and dispatch of cosmetic products. They provide practical and organizational advice concerning the management of human, technical and administrative factors that affect product quality.

Yes, the laboratory of Excess Cosmetics will determine the integrity, safety and quality of raw materials and other components of the formula, following the tests required for the EU standards requirements. Independent third parties will evaluate the safety of our products.

We are a new brand and our products only can be purchase in our website, you will find soon our products in Amazon, Ebay and Woo Commerce.

We make regularly offers prom codes to reduce our prices in specific products and seasons. You may find information in social media where we publish our products.

Excess Cosmetic will replace any product immediately if it has a manufacturing defect at no cost to the customer, the company guarantees the quality of its products.

 We will process your order in just 24 hours or one business day. Shipping usually takes 3 to 7 business days in Europe. International orders may change depending in customer location.

Please allow between 1-2 Business Days for your tracking number to update once you receive your tracking number by email. If you don’t see the email in your inbox try checking your spam folder or add info@excesscosmetics.com to your safe sender’s list. However we must rely on the tracking of the Delivery Service who will update from time to time the status of the order.

Yes, we can send products all over the world where DHL, FedEx, MRW or any other well know commercial Delivery Company may get.  International orders are subject to customs and additional charges may apply.

All shipping rates will vary depending on a few different factors, some of which include:

  • Domestic vs International shipments
  • Total weight of package
  • Selected shipping method

Excess Cosmetic costumer service staff are available to help you in any problem or information you require form 9 to 5 pm Monday to Friday (London Time), you can call in Spanish to 922-288.883 or in English 625-384-011 or send us a WhatsApp, you also can send us an email to info@excesscosmetics.com  or fill the contact form and send an inquiry in our contact page in the next link (LINK to CONTACT PAGES)

We will respond as soon as possible generally within 24 hours. 

Yes, Excess cosmetics is a highly specialized manufacturer of cosmetics products that develops private brands and products for different clients around the world using state-of-the-art technology and complying with the highest quality standards required by the European Union.

You can visit our website www.excesscosmetics.es

Yes, Excess Cosmetics have a distribution program: This is a partnership opportunity for worldwide business owners looking to expand their products offer with high quality cosmetics products manufactured in Spain that complains with all European Union standards and requirements and high profit margins.

 

As a distributor, you will enter in an authorized retail network comprised by numerous distributors around the globe. We source high value cosmetic products for our clients in different markets.

 

Please visit our website www.excesscosmetics.es you will find all information required or contact us (Link to our Contact Page)